Refund policy
At Kitty Slaps, we want you to love what shows up at your door almost as much as your cat loves ignoring you.
If your order arrives damaged, defective, or incorrect, let us know within 30 days of purchase and we’ll make it right. If we messed up, that’s on us.
We’ll refund or replace items that are:
- Damaged or defective when they arrive
- Incorrect — wrong item, size, color, or design sent by us
Please contact us within 30 days of the purchase date.
What we can’t accept
Because our products are made to order, we do not accept returns or issue refunds for:
- Change of mind
- Ordering the wrong size
- Choosing the wrong color
- Deciding you no longer want the item
- Normal wear and tear
- Damage caused by improper washing, drying, or care
Please check the product details and size chart carefully before placing your order.
How to request a refund or replacement
Email meow@kittyslaps.com with your order number and a brief description of the issue.
Photos may be requested so we can properly assess the problem and glare at it on your behalf.
If a return is required, the item must be unworn, unused, and in the condition you received it.
A real human will help you sort it out.
For best long-term results, please follow the care instructions provided with your purchase. Your shirt deserves gentle treatment, even if your cat does not believe in personal boundaries.